FAQ
How do I access my past invoice?
Click on Invoice history to access your past invoice.
What is the difference between ChatbotsPlace and ChatGPT?
ChatGPT is an AI chatbot developed by OpenAI. You can use it at chatgpt.com. ChatbotsPlace provides more than just ChatGPT. We also support chatbots and AI image generation tools from other companies. We allow you to use many different AI tools with a single subscription.
Is ChatbotsPlace free to use?
You can use ChatbotsPlace to talk to ChatGPT up to 10 times. After that you will need to wait a few hours before using it again. Subscribing to our membership subscription plan will allow you to have unlimited conversation without waiting.
What is your refund policy?
If you are not satisfied with our membership subscription, please reach out to us at [email protected] within 3 days for a full refund. After 3 days, we may still offer partial / full refund for legitimate reasons.
Why is there is message limit on the unlimited plan?
To ensure our unlimited plans, intended for individual users, remain abuse-free and competitively priced, we're enforcing 30 messages limit per AI model within a 30-minute window. This change is expected to impact less than 1% of genuine users while curbing 90% of abusive usage.
What happen when I upgrade to a subscription?
If you already have an auto-renew subscription, it will be cancelled when you subscribe to a new subscription, and you will get a prorated refunds on the remaining time of your existing subscription. If your existing subscription does not have auto-renewal, then the best active subscription will be used until it expires, but you will not receive a refund automatically. You may contact us at [email protected] to request a manual refund.
What are tokens?
A token is a text unit, like a word or part of one. In English: 1 word is about 1.3 tokens. In Chinese: 1 character is about 1.2 tokens. When the input exceeded the input token limit, some older chat history may be lost, or the input message may fail to process. When the output exceeded the output token limit, the response may fail to generate, or it may be cutoff in the middle of a sentence.