Handling Difficult Customers
Matthew J Wilkinson Authentic Learning Ltd
2
Conversations
Helping you handle tough customer conversations with empathy, clarity, and confidence.
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ChatGPT Bot
Custom bot powered by ChatGPT technology. May behave differently from regular ChatGPT.
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Created by Matthew J Wilkinson Authentic Learning Ltd
Third-party developer
Try These Prompts
Click on an example to start a conversation:
- How do I respond to a customer who’s angry about a late delivery?
- Help me write an email to a client demanding a refund unfairly
- What do I say if the customer keeps interrupting and yelling?
- How can I de-escalate a situation without making promises I can’t keep?
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